Privacy policy
Described herein is the privacy policy for STRANGERS NO MORE, found here at: www.heystrangersnomore.com. Representing ourselves and acting on behalf of all our independent coffee roasters, tea makers and brands, we are committed to protecting your information and respecting your online privacy. By continuing to use this website, you accept that this privacy policy, as well as our terms and conditions applies to you, and that you consent to our usage of cookies to provide the best service possible. Should any changes be made to this privacy policy, we will post any changes on this page and, where appropriate, notify you by email.
This statement sets out how we use the information we collect from you via the website. We shall at all times comply with the provisions and obligations imposed by the Data Protection Act 1984, the Data Protection Act 1998 and the European General Data Protection Regulation (GDPR) 2018. For all purposes, STRANGERS NO MORE are the 'data controller' and it is our responsibility to handle and process your data accurately, correctly and honestly.
In order to effectively deliver our fantastic services to you, the consumer, STRANGERS NO MORE may collect, store and process the following data, many of which you have supplied to us by either visiting the website, interacting in a competition or social media function, or purchasing an order from us:
- Contact information such as name, postal address, city, postcode, telephone number, email address;
- Financial information such as bank account number, sort code, card details;
- User identification information such as computer IP address, login information, browser type and version, operating system, and more;
- User behavioural information such as URL navigation clickstreams, products viewed, page visit lengths, and more.
Importantly, all 'contact information' is only held and used as necessary to successfully process your orders, and we may communicate these to our independent coffee roasters, tea makers or brands so far as for them to fulfil and undertake these purchase orders. No 'financial information' is ever transmitted beyond the purchasing process. 'User identification' and 'user behavioural information' are both used to improve the functionality of the website and deliver the best service possible. Whenever any of the four outlined data types are collected, we will only keep it for as long as is necessary and for the purpose for which it was collected. For example, processing a card payment for you or retaining your order history. We guarantee we will not sell, share, or rent this information to others, other than to trusted third parties for the purpose of providing our customer service as expected.